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Obtaining the Authorize API Login Credential Key and Public Client Key
Obtaining an Authorize.net Account To sign up for an Authorize.net account, simply click this link and scr...
Robert McLeod -
How to change billing info
If you have any billing questions or need to change your billing, please email our billing department at b...
Robert McLeod -
How to Enable "One Time Password"
Go to Group Settings => General tab At the bottom under Dev Configuration, you will find a setting called...
Patrick Daleen -
How to Assign Points for Completing a Survey
Question How do I assign points when a customer completes a survey? Answer Step 1. Login to CCP. https://c...
Permanently deleted user -
How to Assign Points for a Completed Profile
Question How do I assign points when a customer completes their profile? Answer Step 1. Login to CCP. htt...
Permanently deleted user -
Group campaign emails are not sending
If group campaign emails are not sending, follow the steps below to get to these settings: 1. Login to CCP...
Robert McLeod -
Access Denied Error
If you receive an error that looks like the example from the image below, double check and make sure that ...
Robert McLeod -
CCP Access Level Permissions
Permission Level - Business Owners All Business location functions within CCP Except for Group Settings. P...
Permanently deleted user -
How to set Authorize.net to email batch receipts
How to send batch emails for customers in authorize.net - Go to account on the top right - Se...
Patrick Daleen -
Authorize.net Settings for selling Virtual Gift Cards
What settings to enable for an authorize.net client that is using the virtual gift cards module 1. Make su...
Patrick Daleen -
How to lift Suspension from an Account
To search suspended/inactive users, use the Inactive Users tab located in the CRM Module of CCP. To Act...
Bihruz -
How to Qualify customers for a Campaign?
When a campaign is created, it will only start checking qualifications for members that perform the action...
Bihruz -
How to add a new payment gateway
When you log into CCP (ccp.mobileappsuite.com), you'll need to edit the business settings of the business y...
Robert McLeod -
How to merge two user accounts in the CCP
To merge two user accounts in the CCP, you need to perform following steps: 1) Find the account that you ...
Vladimir K -
How To Manage Survey Settings
To help better understand how customers feel after a visit, you want to configure surveys. This is the pag...
Toy Peterson -
Ordering Solution Diagram - Integrated Ordering
Solution Overview: This article will be discussing the elements of the AppSuite solution highlighted below ...
Patrick Daleen -
CRM - Account Management
In the Customer Care Portal there is a module called "CRM" (customer relationship management) that allows ...
Robert McLeod -
How Recipient Lists Work- CCP
Recipient lists are broken down into 3 main categories: Event based actions, Demographic information, and c...
Patrick Daleen -
I am unable to log in to the Customer Care Portal
If you are unable to log into the customer care portal you can always reset your password by visiting ccp....
Patrick Daleen -
How to Adjust the Address and Email Information for a Location
Step 1. Login to CCP. https://ccp.mobileappsuite.com Step 2. Click on "Location Info" under Program Adminis...
Robert McLeod
Appsuite
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