To search suspended/inactive users, use the Inactive Users tab located in the CRM Module of CCP.
To Activate or to see the reason for the suspension, please follow below instructions.
-> Search the member's account in the Inactive Users tab
-> Go to the member's profile
-> Click edit and scroll down to the active/inactive switch
Here you can activate and deactivate the account and the reason for the suspension.
To activate the account
-> Choose "Yes"
-> Click "Save"
Comments