Product Support
Articles group by Appsuite's Products
CCP Modules
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App Color Settings Module
Module located: Control Panel => Marketing => App Color Settings If you are app is on version 6.0.0 o...
Robert McLeod -
Campaigns Module
Module located: Business => Marketing => Campaigns This article explains what the different fields are use...
Permanently deleted user -
Drivers Module
Module located: Business => Marketing => Drivers This module is where you add drivers that can access the ...
Permanently deleted user -
Featured Content 2.0
Module located: Business Groups => Business Group Settings => Featured Content 2.0 Want to highlight a new...
Robert McLeod -
Featured Content Module
Module located: Business Groups => Business Group Settings => Featured Content Featured content are the im...
Valeriy Grozdev -
General Settings 2.0
Module Located: Business => Program Administration => General Settings Default Gift Card Type: The gift ca...
Robert McLeod
Setup Guides - CCP
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Campaign Configuration Training Session
Below is a recorded training session for Appsuite's Campaign System
Patrick Daleen -
Loyalty Manager Training Session
Below is a recorded training session for Appsuite's Loyalty Manager Product.
Patrick Daleen -
CCP Basic Setup Training Session
Below is a recorded training session for Appsuite's Customer Care Portal Basic Setup.
Patrick Daleen -
Online Ordering Training Session
Below is a recorded training session for Appsuite's online ordering setup.
Patrick Daleen -
Web Links Set Up Guide
Question How do I obtain my web links for the web plugins? Answer Step 1. Login to CCP. https://ccp.mobil...
Permanently deleted user -
Status Levels Set Up Guide
Question How do I adjust the status level settings Answer Step 1. Login to CCP. https://ccp.mobileappsuit...
Permanently deleted user
Failed Orders
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Failed Order Error: Cash Tender ID undefined
If you receive a failed order with the error Cash Tender ID Undefined, follow the steps below to fix the e...
Robert McLeod -
Failed Order Error: Unable to find MaitreD menu item connection
If an order fails because of the following error Unable to find MaitreD menu item connection, the wrong me...
Robert McLeod
Loyalty Manager FAQ's
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Logging a Purchase through Loyalty Manager
This video will show you how to log a purchase on your customers accounts through our Loyalty Manager. For...
Robert McLeod -
Linking Credit Card to a User through Loyalty Manager
This video will show you how to link a credit card to a user's profile. https://vimeo.com/100725937
Patrick Daleen -
Deducting/Re-Filling a Gift Card through Loyalty Manager
To Deduct Money from a gift card in Loyalty Manager: Step 1: Locate the card and click on the number to...
Patrick Daleen -
Credit Card-Redeem Offer/Reward Through Loyalty Manager
This video will show you how to redeem an offer/reward on a credit card transaction. https://vimeo.com/10...
Patrick Daleen -
Adding a new member through Loyalty Manager
This video will show you how to add a new member to your program through our Loyalty Manager. Step 1: Loca...
Robert McLeod -
Adding a Gift Card through Loyalty Manager
This video will show you how to add a new gift card in the system: Step 1: Locate the gift card tab on th...
Toy Peterson
App FAQ's
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How to Remove Credit Card from my app
1. Select Pay, then select the appropriate gift card 2. Select Reload, 3. Select Payment Method. 4. Sele...
Bihruz -
Keywords for Texting to receive information
Join - Either creates the account or sends a link to a registration form, depending on your settings Down...
Bihruz -
How to set up Apple's developer account
Not so long ago, Apple have changed their privacy policy, that's why all of our clients will need to set u...
Bihruz