Micros/Oracle FAQ's
The most frequently asked questions related to the AppSuite-Micros Integration
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How to find out what information is encoded on a magnetic card
Video: How to find out what information is encoded on a magnetic card Step by step: On the workstation,...
Permanently deleted user -
How to redeem money from a Gift Card?
To redeem the certain amount of money from the member’s Gift Card you can swipe or manually enter the Gift ...
Vladimir K -
How to redeem a gift card using the Authorize function.
First click on the button that should be labeled similar to "Authorize GC" and then either swipe or manuall...
Vladimir K -
How to check the balance a Gift Card?
First start by clicking the button that is labeled something like "Check Balance". Then you can either swip...
Robert McLeod -
How to refill a Gift Card?
To refill a Gift Card press the button that is labeled something like “ReLoad Gift Card”. In the next windo...
Vladimir K -
How to sell a Gift Card?
To sell the Gift Card select the button that is called something like “Sell Gift Card”. In the next window ...
Vladimir K -
How to view notes on a member's account?
To view all the available notes for the member press button that is called something like “View Notes”. In ...
Vladimir K -
How to create a note on a member's account?
To create a note select the button called something like “Create Note”. From here you can enter in a “Title...
Vladimir K -
How to update member’s profile information?
To update member’s profile information press the button called something like “Update Member”. After search...
Vladimir K -
How to add a member to the system
To add member to the system press the button called something like ”Add member”. From here you can fill in ...
Vladimir K -
How to add a member to the check?
To add member to the check you must first lookup an existing member. You can do it in 2 ways: “Search Looku...
Toy Peterson -
Gift cards not loading properly
If you come across a situation where your gift cards are being applied to a guest check but the balance is...
Robert McLeod -
Earning points only on certain items
If you are looking to earn points only on certain menu items you can do so from within CCP. Appsuite allow...
Bihruz