The first step in setting up your ordering system is making sure that the basics are set up correctly, this article will take you through the few areas that you should double check that everything is set up as intended.
Located in your Customer Care Portal you will find a module called "Location Info". In here you can make sure that the below settings are configured correctly.
Step 2 is to click the "Hours of Operation" button located at the top of the "location info" module.
Step 3 is to click the "Delivery Zones" button at the top of the "location info" module.
Step 4: POS Ordering Settings. On your control panel on the left locate the "menu module". Once here you can select the "POS Ordering Settings" button to get to the below screen. On this screen you can configure all of the settings that control how the orders are entered into your POS system.
Step 5 is to configure the notification settings for new orders. From the control panel on the left you can select activity monitor => Orders => Notifications.
Lastly some setting can be changed locally on your POS to change how/when/where the orders print out when submitted.
See next chapter: Menu Structure and Sync